Is warranty and bug-fix obligation normal in a design services agreement?
A design services agreement should limit the warranty to 30-90 days of conformance with the spec, with 're-perform or fix' as the only remedy. A long or open-ended warranty, or one that covers 'any defect', is unpaid maintenance in disguise.
What’s market-standard
A limited warranty that the deliverables will materially conform to the spec for 30-90 days after acceptance; the sole remedy is that the freelancer re-performs or fixes the non-conforming work. Everything else is 'as is', and post-warranty support is a separate paid agreement.
Warning signs
- Warranty period of 6-12 months or 'for the life of the software'
- Warranty covers 'any defect' rather than non-conformance with the spec
- Remedy includes a refund plus damages, not just re-performance
- Free fixes for issues caused by client changes or third-party systems
Wording you can send
The Provider warrants that for 60 days after acceptance the Deliverables will materially conform to the specifications in Exhibit A. The Provider's sole obligation, and the Client's sole remedy, is that the Provider will use commercially reasonable efforts to correct reported non-conformities. All other warranties are disclaimed; the Deliverables are otherwise provided 'as is'. This warranty excludes issues caused by modifications not made by the Provider or by third-party systems.
Check your actual contract
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Review my contractWhat it means for you
What you promise about the quality of the work and for how long you fix problems for free. An open-ended warranty turns into unpaid maintenance forever.
Not legal advice. Gig Clause is software, not a law firm or a professional service, no attorney reviews, drafts, or is otherwise involved in anything it produces. It automatically highlights common contract issues and suggests negotiation language. Using it does not create an attorney-client relationship. For decisions with significant financial or legal consequences, consult a qualified attorney licensed in your jurisdiction. Clause standards vary by industry and location and change over time.